Privacy Policy
At CloudVault, your privacy is our top priority. We are committed to protecting your personal information and ensuring that your data remains secure, confidential, and in your control. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
Information We Collect
We collect data to enhance your experience and provide the best cloud file management service. This includes:
Personal Information – Name, email address, and contact details when you sign up.
Usage Data – How you interact with our platform to improve performance.
Stored Files – Files you upload, edit, and manage within CloudVault.
Device & Log Data – IP address, browser type, and operating system for security purpose
How We Use Your Information
At CloudVault, we believe that your data should work for you, not against you. That’s why we use the information we collect to improve your experience while maintaining the highest privacy standards.
1. Keeping CloudVault Running Smoothly
We continuously optimize CloudVault to ensure it remains fast, reliable, and easy to use. Your usage data helps us identify potential areas of improvement, enhance storage capacity, and refine existing features to make them even more efficient.
2. Strengthening Security & Protecting Your Data
Security is at the heart of everything we do. By analyzing login patterns, monitoring unauthorized access attempts, and implementing multi-factor authentication (MFA), we actively safeguard your account from cyber threats. Our dedicated security team conducts regular audits and updates to keep your files safe from evolving risks.
3. Personalizing Your CloudVault Experience
No two users are the same, and we strive to make CloudVault work for you. Whether it’s recommending features that match your workflow, providing storage insights, or offering time-saving automation tools, we tailor your experience based on your needs—without ever compromising your privacy.
4. Keeping You Informed Without the Spam
We know your inbox is precious, so we only send emails that matter. This includes security alerts, important account updates, and occasional product tips to help you get the most out of CloudVault. You always have the option to adjust your notification settings to receive only the communications you find useful.
How We Share Your Data
We understand that when you choose CloudVault, you’re trusting us with your most important files. That’s a responsibility we take very seriously.
1. End-to-End Encryption for Ultimate Privacy
Your files are encrypted before they leave your device and remain encrypted while stored on our servers. This means that even in the unlikely event of a security breach, your data remains completely unreadable to anyone but you.
2. Multi-Factor Authentication (MFA) for Extra Protection
A strong password is important, but we take security even further by offering multi-factor authentication (MFA). This adds an extra layer of protection, requiring you to verify your identity using a trusted device before accessing your account.
3. Continuous Security Audits & Threat Monitoring
Our security team regularly conducts audits to identify potential vulnerabilities and strengthen our defenses. We also use AI-powered threat detection to monitor for unusual activity, ensuring that any security risks are addressed before they become threats.
Who We Share Your Data With (And Who We Don’t)
CloudVault is built on the principle that your data belongs to you. We do not sell, rent, or misuse your information. However, there are instances where we may share certain data with trusted third-party services but only when necessary and always with strict security measures in place.
1. Trusted Third-Party Services
To provide a seamless experience, we integrate with industry-leading services like Google Drive, Slack, and payment processors. These partners only receive the minimum information required to deliver their services, and they are bound by strict privacy policies.
2. Legal Compliance & Law Enforcement Requests
In rare cases, we may be required to share information due to legal or regulatory obligations. If this ever happens, we will always notify you unless prohibited by law. Our legal team carefully reviews all requests to ensure they are legitimate and necessary.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to keep up with evolving technology and security practices. If there are any major changes, we’ll always let you know via email or in-app notifications. Your trust is important to us, and we’ll never make changes without keeping you informed.
Have Questions? We’re Here to Help!
If you have any questions about how we handle your data, feel free to reach out. We’re committed to making CloudVault a secure and privacy-first platform for everyone.
📧 Email: support@cloudvault.com
🌐 Visit: www.cloudvault.com/privacy
Thank you for trusting CloudVault with your data. Your privacy is our promise.
